Senior Vice President, Press Ganey Associates
Rachel Biblow is the Senior Director of Patient and Family Services and Enterprise Co-Sponsor for the Patient and Family Experience initiative at the Children’s Hospital of Philadelphia (CHOP). Rachel has strategic and administrative oversight for the operational and financial activities for: Social Work services, Family Relations, Language Services, Spiritual Care, and Family-Centered Care Programming, including Patient and Family Experience/Satisfaction, and hospital resource centers. Rachel is passionate about improving quality, safety, and the overall care experience in healthcare, serving on a variety of hospital committees; including Value Based Care and Quality Improvement Committees.
Rachel is a founding leader in establishing the National Pediatric Experience Collaborative in 2016. The Collaborative is a consortium of leading children’s hospitals working together to improve and advance safe, high quality, and compassionate care experiences across all systems. She is an international speaker on Experience, Family-Centered Care, Social Work leadership, and has presented at multiple health systems and conferences.
Rachel leads the design, strategy, and implementation of an enterprise-wide experience initiative to improve overall patient and family engagement and satisfaction at Children’s Hospital of Philadelphia. Through collaborative efforts, she’s commissioned high-performing and cross-functional teams to establish organizational values and standards that serve as the foundation for the organization. These essential building blocks have catapulted necessary changes within recruitment, onboarding, and annual competencies. In her role, she has implemented necessary infrastructure changes to accelerate system and process improvement. She has driven tighter alignment with CHOP’s leadership principles and the hospital’s core values of Family-Centered Care to improve the overall care experience at CHOP.
Rachel holds a Bachelor’s degree in Psychology, from the Pennsylvania State University and a Masters in Social Work from the School of Social Policy and Practice at the University of Pennsylvania. In addition to her work at CHOP, Rachel served on the Board of Directors for the Make-A-Wish Foundation of Philadelphia and Susquehanna Valley, where she also contributes as a volunteer wish-granter. She currently serves on the Board of Directors for Team IMPACT and volunteers through CHOP with Manna and the Ronald McDonald Camp for children and their siblings impacted by cancer. She served on the Children’s Hospital Association executive Steering Committee for Service Excellence and currently participates on the Advisory Board for the Beryl Institute and on the Executive Steering Committee for the national Patient Experience Policy Forum. She is a member of the Society for Social Work Leadership in Health Care, National Association of Social Workers, and the Association for Patient Experience.
General Manager, Philadelphia '76ers
Elton Brand recently retired from professional sports, having played 16 years in the NBA. He is currently the General Manager of the Delaware 87’ers and a consultant for the Philadelphia 76’ers. Prior to accepting his new role as GM, Elton was the CEO and Founder of BrandX Consultants which advised companies
in Sports,Film, and other business sectors. In 2017, Elton became a regional board member of Team Impact.
President & Chief Executive Officer, Brownstein Group
Marc has had a love affair with advertising since his first client meeting at the age of three. After graduating from Pennsylvania State University, he spent eight years as a copywriter in New York City – mostly at Ogilvy & Mather - creating award-winning work for AT&T, American Express, Hershey Foods, Time Warner, and Campbell Soup Company.
Marc returned to Philadelphia to join Brownstein Group as Executive Creative Director. A few years later, he became President & CEO, and grew the family business into a modern, brand-centric shop that prides itself on early innovation and an award-winning company culture. Under his leadership, the Agency has more than tripled in size, adding many blue-chip clients to its roster, including IKEA, Comcast, Lincoln Financial Corp, DuPont, Saint Gobain, RICOH, AmeriGas, Microsoft, eBay, Western Union, La Colombe, and United HealthCare.
Outside of the Agency, Marc serves as special communications advisor to Pennsylvania State University. He is also an active member of the board of directors of Brockmans, a UK-based spirits company; the Young Presidents' Organization (YPO); Ed Snider Youth Hockey Foundation; Greater Philadelphia Chamber of Commerce; The Satell Institute for Corporate Social Responsibility; Philly Ad Club; and Penn State University's College of Communications. Marc chairs the Arts & Business Council of Philadelphia and Mural Arts Program’s marketing committee; Marc speaks regularly before industry and professional groups, and is a blogger for Advertising Age, the leading global voice of the communications industry.
Associate Professor of Orthopedic Surgery, Thomas Jefferson University
Dr. Christopher Dodson is a Board Certified Fellowship Trained Sports Medicine Orthopaedic Surgeon at the Rothman Institute. Dr. Dodson received his BA in Biology at Brown University where he played Division I varsity soccer and went on to attend Medical School at Brown University as well. He did his residency at the Hospital for Special Surgery in New York where he also went on to do a Fellowship in Sports Medicine and Shoulder Surgery. Dr. Dodson is an Associate Professor of Orthopaedic Surgery at Thomas Jefferson University Hospital/Rothman Institute where he specializes in sports related injuries of the shoulder, elbow and knee. His clinical interests include shoulder instability, ACL reconstruction, rotator cuff tears, and elbow injuries in overhead athletes. He serves as Head Team Physician for the Philadelphia 76ers Basketball Team and Assistant Team Physician for the Philadelphia Eagles and the Philadelphia Flyers. Professionally he is a member of the American Academy of Orthopaedic Surgeons, American Orthopaedic Society for Sports Medicine, American Society for Shoulder and Elbow Surgery, Arthroscopy Association of North America, Pennsylvania Orthopaedic Society, NFL Team Physician Society, American Orthopaedic Association, The Council on Sports Medicine and is a past member on the Board of Trustees for the Philadelphia Orthopaedic Society. Dr. Dodson is the recipient of Philadelphia Magazine 2017 Top Doctor Award, Main Line Magazine Top Doctor Award, Philadelphia Business Journal Top 40 Under 40, Suburban Life Magazine Top Doctors and Philadelphia Tribune Magazine Top 10 Under 40. He is the author of over 60 peer-reviewed journal articles and book chapters and lectures on the topics of ACL repair, rotator cuff tears and knee, shoulder and elbow injuries in athletes.
John R. Rockwell Head Coach, Men's Basketball, University of Pennsylvania
Steve Donahue was introduced as the John R. Rockwell Head Coach of Men’s Basketball on March 17, 2015 and has completed three seasons as the 20th head coach in program history.
Donahue is the only person in Ivy League history to lead two different programs to conference championships, Cornell (2008, 2009, 2010) and Penn (2018). In addition, he is one of just seven coaches in Ancient Eight history to win 100 conference games -- he finished the 2017-18 season with 101 total -- and the only one among those seven to do it at two different schools (78 at Cornell, 23 at Penn)
Donahue's third year at Penn was one of the most memorable in the program's illustrious history. The Quakers went 24-9 overall, the most wins since the 2001-02 team had 25. In Ivy League play, Penn went 12-2 during the regular season and clinched a share of its first Ancient Eight title since 2006-07. Following the regular season, the Red and Blue defeated Yale and then co-champion Harvard in the Ivy League Tournament to earn the program's first NCAA Tournament bid since 2007. The Quakers traveled to Wichita, Kan., where they fell to top-seeded Kansas, 76-60, in what amounted to a home game for the Jayhawks. Following the season, Donahue was named Ivy League Coach of the Year, NABC District 13 Coach of the Year, and ECAC Coach of the Year.
Donahue’s hiring marked a return to Penn for the Delaware County native; he was an assistant coach for the Quakers under Fran Dunphy from 1990-91 until 1999-2000. During that 10-year span, Penn won six Ivy League titles including four separate undefeated conference campaigns, compiling a 182-91 overall record that included a 114-26 mark in Ivy play.
Donahue left Penn to become head coach at Cornell ahead of the 2000-01 season. He stayed in Ithaca for 10 years, gradually building the Big Red program up until the table was set for a three-year run that included a trio of Ivy League titles and three NCAA Tournament appearances that included a run to the Sweet 16 in 2010. Donahue was the Clair Bee National Coach of the Year and National Association of Basketball Coaches (NABC) District 4 Coach of the Year in 2009-10; and the NABC District 4 Coach of the Year and United States Basketball Writers Association (USBWA) District II Coach of the Year in 2007-08, when his team went 14-0 in Ivy League play to become just the third program in Ancient Eight history to achieve an unbeaten conference season.
Following that Sweet 16 campaign, Donahue left Cornell to become head coach at Boston College. He spent four years at The Heights. During the 2014-15 college basketball season, Donahue was a regular analyst on college basketball broadcasts for ESPN and FOX.
Donahue is a 1984 Ursinus College graduate, where he was a four-year letterman in both basketball and baseball for the Bears and captain of the basketball team as a senior. Donahue and his wife, Pamela, have four children: Taylor, Matthew, Katie and Jack.
Founded, financed, and built TDI into a world-class consulting firm offering cybersecurity services to government agencies and commercial clients around the world. Grew TDI year after year to be a multimillion dollar, consistently-profitable company servicing hundreds of clients. Secured, negotiated and ensured execution of contracts with end customers, government agencies, and strategic partners.
Founded TDI in 2001 to pursue cybersecurity as its core competency. Since inception, ran TDI to lead hundreds of cybersecurity initiatives, establishing outstanding credentials in nearly all areas of cybersecurity engineering. Pushed employees to pursue the latest developments in cybersecurity through active lecturing at international conferences, publishing articles, and working on the cutting edge of cybersecurity development programs, particularly through internal research and development program.
Recognized cybersecurity expert and corporate executive who has published articles and conducted interviews (Financial Times, Forbes, ABC News, FOX News, Federal News Radio, MSN, EuroNews, ComputerWeekly, Washington Business Journal, CSO, SC Magazine, etc.) and delivered seminars and lectures to a worldwide audience. Employed as a subject matter expert on and technical advisor to commercial companies, global universities and U.S. government agencies.
Advised a client list that includes the likes of British Telecom, DARPA, the U.S. Navy, DeutscheBank, and the International Monetary Fund.
Board of Advisors/Investors: Don Ciccio LLC, Forge Nano, CARGO, Stellina, & Kindaba
Graduated from James Madison University with a degree in Computer Science, attended graduate courses at Johns Hopkins University, and Executive Programs at Cambridge University Judge Business School, IMD, University of Edinburgh Business School, and University College of Dublin Business School.
Board Experience: Chair, White Hat: Established White Hat USA in 2012 with the goal of raising money to help children at risk while providing networking opportunities for members of the cybersecurity community. The sole recipient of all White Hat endeavors is Children’s National Health System in Washington, DC. The goal of White Hat is to provide philanthropic endeavors throughout the year. Having finished its fifth year in 2017, White Hat has raised $2 million for Children’s while being hailed as the Washington DC area’s foremost cybersecurity gala, bringing together many of cyber’s largest vendors and the area’s biggest defense contractors and consulting firms; Board Member, Children’s Hospital Foundation Board; Board Member, James Madison University STEM Executive Advisory Council: Co-Chair, Children’s National Corporate Advisory Council
Mark Jackson is in his third year as the Villanova University Director of Athletics in 2017-18. Jackson is responsible for providing executive leadership, strategic direction and oversight for all of Villanova’s 24 varsity sports and more than 550 student-athletes. He is also charged with managing the department’s fiscal affairs, personnel, strategic planning, facilities, general operations and public relations. As part of the university’s senior leadership, Jackson is a member of the President’s Cabinet and is the direct liaison between the Athletic Department and the broader campus community.
Villanova is a member of the BIG EAST Conference and the Colonial Athletic Association Football Conference, and also competes in the Colonial Athletic Association (rowing) and Metro Atlantic Athletic Conference (water polo). In addition, club sports and an extensive intramurals and recreation program fall under the auspices of the Athletic Department.
Jackson’s commitment to excellence in every facet of the student-athlete experience has fostered an environment that has allowed the Wildcats to be successful on all fronts in the first two years of his tenure, while maintaining Villanova’s place among the nation’s elite institutions for the combination of its academic prestige, athletic achievement and community service.
In just a short time at Villanova, Jackson has played a key role in the record growth of the Villanova Athletic Fund. The past year has been particularly significant, as the Andrew J. Talley Athletic Center opened in November 2016 and was followed by groundbreaking in May 2017 of a comprehensive renovation to the Pavilion. This latest project was made possible by a $22.6 million total leadership gift from alumnus William B. Finneran ’63 in April 2016. This marks the largest gift ever to Villanova Athletics and propels the University forward, adding momentum generated from winning the 2016 national championship.
Jackson helped to secure an anonymous $1.3 million gift, the largest ever to a Villanova Athletics women’s program, for the construction of a new home venue for the field hockey team at the Proving Grounds in nearby Conshohocken, Pa. This transformational gift provides a new home for the field hockey team and positively impacts both the competitive and recruiting landscape of the program. A similar project was completed in September 2016 at the Villanova Ballpark at Plymouth, where the baseball team plays its home games. Through the generosity of alumni and friends of the baseball program, artificial turf was installed on the infield and behind home plate. Outfield wall padding was added in March 2017. These collective enhancements greatly improve the game-day experience of the Wildcats student-athletes.
In addition to his responsibilities on campus, Jackson is involved with several external committees outside the university. He is currently the chair of the BIG EAST Athletic Directors Committee and the Big Five Athletic Directors Committee, as well as the Co-Chair of the Collegiate Sports Summit For Athletic Directors.
Jackson came to Villanova with nearly 20 years of experience and a comprehensive knowledge of all sports and the associated support that is necessary to sustain a high-level collegiate athletic program. He most recently served as the Senior Associate Director of Athletics and Chief Innovation Officer at the University of Southern California, where he had responsibility for the university’s flagship football program along with baseball, women’s lacrosse and support services, including sports medicine, strength and conditioning, nutrition, security and equipment and apparel operations.
Some highlights from his USC experience include oversight of more than $125 million in capital projects, playing a key role in a $300 million fundraising campaign for the USC athletic department, and managing the USC athletic department’s dealings with a multi-million dollar renovation of the Los Angeles Coliseum. Prior to USC, Jackson worked at Syracuse University as the Executive Senior Associate Athletic Director, where he oversaw all aspects of athletic administration and support for 20 men’s and women’s programs. At both USC and Syracuse, he was responsible for expanding the partnerships with key sponsors.
Jackson also developed a strong relationship with the NCAA, assisting with the development of a robust compliance program on campus and working with the NCAA senior leadership to plan and execute an annual Collegiate Sports Summit. He also has experience at the professional level with the Oakland Raiders and the New England Patriots, serving as Director of Football Development with Oakland from 2007-2008 and as a coaching assistant with New England for three seasons (1998-2000).
Jackson was born in Boston, Massachusetts, and played defensive back at Colby College in Waterville, Maine. He received his bachelor’s degree in government from Colby in 1995 and a master’s degree in public policy from Trinity College in 1997. Jackson, 44, and his wife, Tricia, are parents to four children: Grace, 16; Hannah, 14; Kevin, 12; and Sean, 10
Mr. Korman is Co-CEO of Korman Communities, Inc. The Company is one of the largest owners and managers of multi-family properties in the region with a portfolio of 24 properties, and total market capitalization in excess of $2 Billion. The Company operates throughout major markets in the United States, and is based outside of Philadelphia, PA. The Company was the innovator of short-term furnished apartments in the United States over 50 years ago, and Mr. Korman is a member of the fourth generation to lead this company. The Company operates two brands, AVE and AKA. Its AVE properties feature full service multifamily operations at prime, infill locations. The Company introduced its AKA brand in 2004, an upscale, urban high-rise concept with properties located in New York City, Philadelphia, PA, Washington, D.C., Beverly Hills and West Hollywood, CA, and London.
Mr. Korman has lead the acquisition, development and financing program of all new properties by the Company, including the entrance into new markets such as New York City, Los Angeles and London. This growth has allowed Korman Communities to establish relationships with some of the largest and most respected financial and lending institutions in the country. Mr. Korman oversees all new business development, including debt and equity relationships, throughout the Company.
Mr. Korman serves on the Board of Trustees of The Philadelphia Police Foundation, Germantown Academy, Team IMPACT and the Duke University Library Advisory Board. He is also a member of the JFRE Executive Committee, the President’s Leadership Council at Jefferson, Zell/Laurie Real Estate Center of The Wharton School of the University of Pennsylvania, and is a licensed Real Estate Broker in Pennsylvania and New York.
Mr. Korman received his B.A from Duke University in 1987, and his M.B.A. from The Wharton School of the University of Pennsylvania in 1992.
Managing Partner and COO, Verde Capital
Maureen Menarde is responsible for transaction sourcing and structuring in addition to management of all facets of the firm’s day to day operations.
Maureen has more than 20 years of commercial real estate experience, having held senior positions in the equity and debt capital markets (Capmark Finance and predecessors). Maureen has extensive experience structuring equity investments, as well as senior and mezzanine debt and also maintained positions in risk, portfolio management, valuation and reporting.
Maureen earned a Bachelor of Science in Accounting from the Pennsylvania State University and earned an MBA in Finance from LaSalle University.
Maureen is an active member of the Urban Land Institute with both the Philadelphia Chapter Advisory Board and ULI Housing Council.
Ryan F. Pearson currently serves as a Managing Director for Harron Ventures, LLC, a private family investment office focused on making equity investments in and lending to established, lower middle market companies. Before joining Harron Ventures, Ryan served as Executive Vice President and General Counsel of Harron Communications, L.P., a video, voice and Internet provider serving customers in more than 200 communities across nine states, until the sale of substantially all of Harron Communications’ assets. During his time with Harron Communications, Ryan had responsibility for programming, marketing, human resources, field operations and legal functions. Prior to joining the Harron companies, Ryan was a partner in the business and finance practice group at Morgan, Lewis & Bockius LLP, an international law firm, focusing on mergers and acquisitions, public and private offerings of securities and the general representation of public and emerging growth companies. Ryan began his career as an associate in the corporate department of Davis Polk & Wardwell, New York. Ryan received a Bachelor of Business Administration degree from Emory University and a juris doctorate from the University of Pennsylvania Law School.
Ryan lives in Bryn Mawr, Pennsylvania with his wife Michelle and his three children, Josh, Sydney and Matthew.